Shipping policy
Thank you for shopping with Mina 3D Prints! Please read our shipping policy carefully to know what to expect.
Processing Time
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All items are made to order.
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Standard processing time is 3–7 business days for personalized items.
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Custom or bulk orders may take longer.
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You will receive a notification once your order has been shipped.
Shipping Methods
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We ship within the Philippines via trusted courier services.
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Shipping fees are calculated at checkout and vary depending on location and order size.
Delivery Time
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Estimated delivery time is 3–7 business days after shipment, depending on your location.
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Delivery times are estimates only and may be affected by courier delays, weather, or other circumstances beyond our control.
International Shipping
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Currently, we only ship within the Philippines.
Damaged or Lost Items
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If your order arrives damaged or lost, please contact us within 48 hours of delivery at mina3dprints@gmail.com.
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We will arrange a replacement or refund, and Mina 3D Prints will cover shipping costs for damaged or incorrect items.
Tracking
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A tracking number will be provided once your order has shipped.
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Please note that it may take 24–48 hours for tracking updates to appear.
Contact Us
If you have any questions about shipping, feel free to reach us at:
📧 mina3dprints@gmail.com